iHITA 2022 Annual Conference Schedule
June 27, 2022 
Location:
The Orange County Convention Center
Room W340 B (Sunburst Room)
Orlando, Florida, USA

Time

Presentation

10:30—11:00am
(in-person)

Keynote Address: Hospitality IT Skills and 2022 Tech Trends
Michael Blake, Chief Technology Officer, American Hotel & Lodging Association

 11:05-11:25am
(in-person)

Augmented Reality Applications and Implications for the Hospitality Industry
Ajay Aluri & Frank Kerekes, both from West Virginia University

11:30—11:50am
(online)

Utilizing Analytic Capabilities to Optimize Operations
John Farrish, Southern Illinois University

11:45am–12:05pm
(online)

An Examination of the Trust Level of American Residents in the Utilization of Smartphone Contactless Payments
Narda Malcolm & Thomas Schrier, both from Iowa State University

2:00—2:20pm
(online)

Labor Shortage: A Critical Reflection and a Call for Industry-Academia Collaboration
Linchi Kwok, California State Polytechnic University Pomona

2:25—2:45pm
(online)

Virtual Interviews vs. LinkedIn Profiles: Effects on Recruiters’ Initial Hiring Decisions
R.L. Fernando Garcia, SM Hotels and Conventions Corporation, Philippines, Yung-Kuei Huang, National I-Lan University, Taiwan & Linchi Kwok, California State Polytechnic University Pomona

2:50—3:10pm
(online)

Utilizing the Free Association Method and Netnography to Expose Hotel Guests' Technostress
Samuel Lee, Mehmet Erdem, Billy Bai, Chih-Chien Chen, Eda Anlamlier, & Leann Putney, all from the University of Nevada, Las Vegas

3:15—3:35pm
(online)

Using Manifest and Latent Coding to Study Guestroom AI-Agents: Personality Matters
Saeed Vayghan, Mehmet Erdem, Ashok Singh, Billy Bai & Chih-Chein Chen, all from the University of Nevada, Las Vegas

3:40—4:00pm
(in-person)

The Use of Neural Text to Speech Technology in Hotel Promotional Videos
Muhittin Cavusoglu, Northern Arizona University & Burak Turten, Karabuk University, Turkey